Kamal Karim (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an enquiry, or engage with our services.

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By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

a) Personal Information You Provide

This includes information submitted through contact forms, enquiry forms, WhatsApp links, or direct communication such as:

• Full name

• Email address

• Contact number

• Property preferences (e.g., budget, location, property type)

• Any other information you voluntarily provide

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b) Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website or traffic source

• Cookies and tracking data

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2. How We Use Your Information

We may use your personal information for purposes including but not limited to:

• Responding to your enquiries and requests

• Providing property recommendations and consultation

• Following up on your interest in buying, selling, renting, or investing

• Improving our website performance and user experience

• Sending marketing updates, property listings, or relevant information (only where permitted)

• Running advertising and remarketing campaigns (e.g., Meta Ads, Google Ads)

• Complying with legal obligations

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3. Marketing & Communication

We may contact you via email, phone call, SMS, or WhatsApp for follow-ups related to your enquiry.

If you do not wish to receive marketing messages, you may opt out anytime by contacting us directly.

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4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and measure website performance.

Cookies help us understand how users interact with our website and may be used for advertising purposes, such as:

• Google Analytics

• Meta Pixel (Facebook/Instagram tracking)

• Website performance and conversion tracking

You may disable cookies through your browser settings, but doing so may affect some website functions.

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5. Disclosure of Your Information

We do not sell or trade your personal data.

However, we may share your information with trusted third parties only when necessary, including:

• Website hosting providers

• Analytics and advertising platforms (e.g., Google, Meta)

• CRM systems used for lead tracking

• Professional partners (only when required for property-related services)

All third parties are expected to protect your information and use it only for authorised purposes.

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6. Data Protection & Security

We take reasonable measures to protect your personal data from unauthorised access, disclosure, misuse, or loss.

However, no online platform can guarantee 100% security. You acknowledge that sharing information online carries certain risks.

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7. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations in Singapore.

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8. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Withdraw consent for marketing communication

• Request deletion of your data (where applicable)

To make a request, please contact us using the details below.

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9. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., property portals, social media platforms).

We are not responsible for the privacy practices of those external websites. You are encouraged to review their privacy policies separately.

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, you may contact:

Kamal Karim
Email: enquiry@kamalkarim.sg
Phone/WhatsApp: +65 9422 8000

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